Out-of-hours call answering for Estate Agents

  • Real people answering your phones out-of-hours
  • Specific services for property sector pain-points
  • 24 hour emergency contractor call outs

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What we do for Estate Agents

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Out-of-Hours Estate Agents

Handling calls from residents, contractors, suppliers and taking swift action where necessary on your behalf to protect your assets and let you offer your clients an unrivalled 24hr service.

Out-of-Hours Enquiry Detail Capture

Help prevent these callers going to your competitors with a professionally handled call that captures vital information, which is then forwarded to your team to action at their first availability.

24HR Emergency Contractor Call Outs

Triage calls from end users to determine the nature and urgency of their call. Once determined, we assist with emergency contractor callouts when required. All callouts are managed end-to-end with reports.

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How it works

1

Work your day until you close

Sick of working 12 hour days or constantly being on call? Switch off at your normal closing time and hand the reins over to us.

2

Enable call forwarding to us

It’s as simple as pushing a button, we will set your system up so you can enable our services within seconds before leaving for the day.

3

We take all your out of hours calls

Once the connection is made, all your calls come direct to us and our staff will instantly know who’s phone is calling when the call comes through.

What our customers say

We are experts in the property industry, and our experience & achievement speak for themselves

“Great Company to deal with. Taking your business like you would be the only one they would deal with. Saved me lots off stress and finally I can sleep stress free at the weekends as I know they will answer my calls.”

Karolina Flaherty

“Since we employed PropCall it has lowered the number of calls we as property managers receive out of hours significantly and increased the efficiency in dealing with issues at our buildings.”

Robin Mussel

“Great service, these guys support our call overflow and help with our emergencies where we could have up to 50 customers contacting us at once.”

Tom Mccubbine

Experts in supporting the property sector

  • We manage over 8500 properties across the UK
  • We have a fully trained, around-the-clock team
  • We are SIA accredited and highly rated on Google
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Talk to our experts today

Whether you’d like to arrange a demo, book in a meeting or just have a chat with our team, please book yourself in.

Lets have a chat